Most companies always say the customer is always right. But that is not always true.
For example, I was talking to a customer and they were telling me they heard we had a product that would do one certain thing. When she was telling me this I was thinking about our products and couldn't find one that did anything she was describing. I told her that there wasn't a product that did what she said but she didn't want to believe that.
So that saying isn't always true. In most cases customers are easy to help. But in others customers can be really hard because they want something that isn't possible.
No comments:
Post a Comment